Category Archives: Food

Getting Positive Restaurant Reviews

As someone invested in the productivity of your restaurant, you are aware of the impact that a restaurant review can do to your place of business. Food critics will often come disguised and will not announce their presence to the restaurant in hopes of getting a true experience that the restaurant has to offer, rather than one that is catered to and false. Although this can be a great opportunity for many restaurant owners, it can also be nerve-racking to try and get the restaurant to its best condition possible in preparation for such an event.

In addition to cooking great food and having a delicious menu of options, you have to think about the décor and ambiance of the restaurant. You want patrons to feel comfortable and relaxed in their environment. They should be able to enjoy their surroundings just as much as they enjoy their food. One way you can spruce up any restaurant is with the addition of a fire pit. A fire pit can be used for various type of restaurants, such as hip and trendy too family-friendly or even romantic. This is one thing that the food critic will find appealing about the restaurant and is likely to give a positive effect on their restaurant review of the place.

Fire pits can be used outside in the evenings to create a sociable environment for customers. They can sit in front of the fire pits with their drinks and appetizers, catching up with one another while enjoying the flames. This would get a positive review in a restaurant review because it is a fun and enjoyable way to get people together and it makes patrons want to revisit that location at a later date. It can also be a romantic place to take a date for the evening.

Families enjoy being around fire pits during their meals as well. It gives them an opportunity to eat dinner at a location other than home and the traditional diner. Restaurant reviews look positively on places that have a unique feel to them, yet are still family friendly in nature. It is good for business when your customers like the feel of your restaurant and find it aesthetically pleasing. The use of a fire pit can do both for your food establishment. It is a great way to ensure the undercover food critic will give you a positive restaurant review for the type of environment you are creating.

Restaurant Review Business

Have you ever watched TV programs on people running reviews for various restaurants? This can turn into an online business opportunity!

The Business Idea:

Providing video reviews for restaurants and post them online, along with detailed description from outside the restaurant to inside the restaurant.

The Market:

If you do a search for restaurants in your area, you will probably find websites that are already doing the reviews. However, you will find most of them are not really into the details and they do NOT include video reviews.With the modern technology, bringing a Restaurant Review business from TV to the Internet is easier than ever.

Benefits:

– Large audience: The Internet usage is growing rapidly day by day. More and more people spend time on the Internet more than watching TV.
– Cost-effective: The media medium, with the modern technology, is a lot easy to use. If you have a website built you can easily link videos from YouTube to your website, FREE. And by using YouTube as your video storage place you are also marketing your business with thousands of viewers daily.

Some ideas on how to get started:

1. Build a website, register a catchy domain.
2. Start small. Start with a local city.
3. Find someone who knows how to take videos, and start doing free reviews for 10~30 restaurants
4. Be sure to explain to the restaurants that exposing their business(s) online is essential for the modern world to bring a lot more potential customers to them. And you are only doing a certain amount of free reviews.
5. Once when you have a good amount of quality reviews to add to the website, start building a portfolio on the review services you offer, while starting to market your website on the Internet, targeting the city as audience. You may also want to do some marketing locally in the city depending on your budget.
6. Bring the portfolio with you to new restaurants and offer your services at the cost you desire. (I.e. $50 USD / month for the review to be posted on the website) Explain to them the importance of online exposure and WHY your service is different – You have video reviews! And convince them with the quality of your website, show them the reviews you did previously.
7. One review means a steady amount of income per month for your company. The more reviews you do the more income you will create for your company.
8. Future expansion: This is scalable. Focus on your city first, and then start the same process (steps 1 to 7 as an example) in another city once your first city is steady. City by city and eventually create a large network and strengthen your brand.

Remember, all successful business(s) started with a simple idea. There will be a lot of troubles depending on your environment but the people who succeed are the people who are passionate about what they do and are consistent and committed on what they do.

Restaurant Review – “It is Not Okay”

What to do if you had to write a bad restaurant review?

Say “It is not okay!”

Usually food writers promote healthful products and restaurants that serve heavenly, delicious, and extraordinary food.

Most writers are fond of food.

“You have to say the truth. You always have to tell the truth so the restaurant could improve,” food experts assent. “Taste buds have different preferences, plus your visit is also due good service and a clean kitchen.”

Here are some tips for a restaurant review:

Restaurant reviews have no exact form.

It states restaurant features, name, location (map/how to get there), food price, meal discounts, estimated costs per person, and the various menu.

Appetizers, desserts, beverages, and dishes are enumerated. These will please customers and inform the public.

Restaurant ambiance is also discussed. Is it fine dining? Is it buffet style? Is it a fast food setting? Pictures and posters are distributed for the presentation of food.

An overview of the restaurant’s food specialty is given a highlight with commendations from various people for specific consumers and food lovers.

Restaurant reviews also include a commentary (positive or negative), an essay of appreciation, or a culinary climax in any form.

Sometimes a simple recipe of the menu and its ingredients are given away. Health benefits derived from the food are analyzed and shown by nutritionists.

Here is an experience:

During my first restaurant review of a Japanese Restaurant (Thanks to Cook Magazine); I was really ashamed because I didn’t know how to use the chopsticks. All the press people were using the chopsticks, and I was the only one who asked for a spoon and a fork. But it was cool because I have learned to manage and asked for a fork. From then on, I always used the chopsticks.

I thank Cook Magazine for this. “The restaurant was exquisitely marvelous and sushi was fresh. Everyone loved the menu and it came one at a time served by waiters.”

The personal reactions to both the food and restaurant are important to consumers. Consumers update with food in popular culture.

Overtones of sad and happy experiences give authenticity to restaurant reviews. Detailed analyses of specific outstanding dishes – good and dismal are helpful for everyone since food is part of life and culture.

Bad Restaurant Reviews

Bad restaurant reviews can really hurt a nice established restaurant when trying to entice potential customers. Bad restaurant reviews can often be placed online to try and slander the owner of a business: maybe an ex employee or one upset customer out to revenge an isolated bad incident. Many times the complaint may have not surfaced online if it was properly managed prior to it making the web.

The good news is, bad reviews online of restaurants can be properly addressed. The best way to fix these is to actually have a plan in place to first, handle them when they come and secondly, try to prevent them from surfacing where other people can see these reviews like online reviews sites and social media sites.

You may want to offer your customers a way to express their opinions and give input in the way of review type cards. It is going to take some careful planning and a system set in place, though, to insure that the bad ones get handled in a timely manner so that the unhappy customer does not have a chance to get out of the place of business and the bad experience brews and brews within them. This is how bad opinions make it to the public or to friends and relatives of that customer.

Many times the customer who left the bad review just wants their input valued and just wants to know that the situation is at least attempted to be resolved. The worst thing an unhappy customer can feel is that nobody is listening or cares about their complaint. There are many customers and consumers out there who just want to be heard. By offering a way to try and make it right you have already fixed part of the problem and have offered a solution.

The first part kind of aids the second part of the equation: preventing these bad reviews from surfacing where the public knows about them or the recipient of the complaint tells others – creating bad word of mouth for your establishment.

If you are really proactive in the first step: handling the bad reviews when they come in, you could very well automatically improve this 2nd step. However, it is not always possible to catch people with a solution before they leave your establishment.

The best way you can prevent these types of bad restaurant reviews from showing up to the public is to have a system where you are handling them when they happen and to some how direct the good reviews to where people will actually see the reviews: most likely on online review sites like Yelp, Google plus, Trip Advisor etc.

Find the Ultimate in Restaurant

The next time you find yourself searching the Web for the best restaurants in your neighborhood, town or city, do yourself a favor and consult the most sophisticated and well-planned articles, providing you with up-to-the-minute listings and restaurant reviews with all the information you could possibly wish for about all your best local eating spots–both old and new.

Then, whenever you and your family, friends, or that “special other” in your life are in the mood for trying out the latest popular eatery for a delicious meal served amidst stylish, attractive décor with delightful ambiance–just click on your Web browser and consult the ultimate in restaurant reviews. And, keep in mind that all diligent and reputable restaurant reviewers–especially those who publish regularly in the press, Internet blogs, newsletters, and on Web sites you trust–enjoy good food and have visited and eaten at the restaurants they are writing about.

And, if you’re traveling, or planning a trip or vacation, current information about restaurants at your destination can help you choose great places to enjoy fine cuisine while away from home. Detailed restaurant reviews can offer you a full, clear and concise picture of each restaurant location, interior and menu. These reviews can also guide you to the top-rated ethnic, theme or scenic eating spots of your choice.

Maybe a friend or family member has just gone away to college or relocated for a new job. By emailing them with links to Web sites with engaging and accurate restaurant reviews with the latest updates on restaurants and reviews about bistros, clubs and cafes in their new locale, you can make the move much easier and more pleasant. Anyone who has just moved to a new home, apartment or dorm room is eager to learn about the most convenient eating places serving the best food. The very thought of attempting to shop for groceries and cook a meal or even to order take-out food from an unfamiliar eatery is less than inviting when in the midst of unpacking crates and boxes. But, a reassuring email or text message with links to restaurant reviews related to the new neighborhood can bring smiles and good eating to any new resident who is just getting acquainted with an unfamiliar college, town, city, or locale.

How to Review a Family-Oriented Restaurant

You don’t have to look very far in the states of California or New York to find one of many thousands of their restaurants. If you are serious about finding a great one for dinner out whether it’s with friends, family, or someone special to you, it can be as difficult as trying to find a needle in a haystack. There may be quite a few decent mobile phone apps that allow you to check out restaurants in your vicinity but they don’t generally offer in depth menus and pictures. In this situation you don’t want a list of restaurants; you want something a lot better. It’s important to find a way to get sneak peeks through things like pictures as well as informative insights about prices and the types of cuisine the restaurant offers.

Does this occasion warrant more exciting restaurant menus than normal? It’s much easier to pick the perfect family restaurants, fine dining restaurants, and even casual dining locations when you take advantage of online restaurant guides to help you choose. This is more than your average restaurant names and basic details. You’ll get all kinds of extras about a restaurant with the right guide like types of food the restaurant serves, the general price range for the restaurant, pictures, and restaurant menus.

If you’re on the business side of the restaurant though, you’re going to have a different story. Online restaurant reviews mean something different for you than they mean to people looking for a place to eat. Your plans are for reviews to pain your restaurant in the most positive light possible. You want your restaurant to capture the attention of those looking for great restaurants in California. The bottom line is that you’re interested in appealing to people who are looking for what your restaurant has to offer whether it’s a family restaurant, or a Greek, Thai, Indian, or Chinese restaurant. You want to be able to offer people restaurant coupons so that they can come in and see what you have to offer for less. You want in depth reviews for your restaurants in San Diego, Los Angeles, and the San Francisco Bay Area and you’ll get them when you list your restaurant with the right guide.

You must make a name for your restaurant and ensure that it is recognized by the public if you want your restaurant to thrive. Those in the industry have paid a heavy price in the recent recession. The bottom line is that it doesn’t matter if you are the best thing to hit the Thai food market Brooklyn has ever seen or that you are one of the finest restaurants San Diego happens to be home to; if no one knows where you are they aren’t going to come inside.

A Good Restaurant Review

Are you one of those restaurant diners who are looking for a reliable restaurant review and are often confused by the myriad of different restaurant critics and diners comments that are out there on the web? Or, have you found that your expectations created from a restaurant review have not lived up to the diners comments or critics reviews?

With over 23,000 restaurants in New Jersey alone to choose from, and approximately 80 percent of the new restaurants failing in the first 3 years, it’s no wonder restaurant diners are having a difficult time choosing where to dine. This process becomes especially difficult when attempting to choose a fine dining restaurant where the preparation and quality of food is to be taken into account along with the decor, and/or atmosphere, and service.

Here is what to look for when searching the web or reading a publication that rates and reviews a restaurant.

The Five Most Important Points to Look for in a Good Restaurant Review.

  1. Recognize that all restaurants have off-nights and that all restaurant critics and diners have had experiences that may or may not be representative of the restaurants performance.
  2. Seek out and research the opinions of the different components of the dining public. The dining public includes the serious restaurant diner, the casual restaurant diner, as well as the professional restaurant critic. These are the very people that get out to eat at restaurants and who ultimately determine the performance and success of a restaurant.
  3. Be aware of outdated reviews of restaurants that have since changed owners, executive chefs, and wait staffs that render their reviews valueless.
  4. If you are researching the web and/or publications, try to find a consensus amongst the reviews and give little value to the review that is way out of line with the consensus, good or bad. Weigh the quality of the comments as well as the quantity of the comments.
  5. Many restaurant owners say that they don’t take much stock in restaurant reviews. However, they are quick to put up plaques at the entrance of their restaurant that provide favorable commentary from restaurant critics, or post these reviews on their restaurant web site. Be careful to note the date on these reviews and to check for restaurant owners and executive chefs who are no longer there.

How to Write Restaurant Reviews

Not only can writing restaurant reviews be an enjoyable experience because you can try all sorts of different foods, it can also be a creative way to express your opinion. There are a number of different rules to follow when writing a quality review. It is important that you understand how to determine the quality of food as well as the restaurant.

The following list highlights a number of tips on how to write a restaurant review:

1. Restaurant Selection: Pick a restaurant that you find interesting and make a reservation. Make sure that it is food that you normally eat and like.

2. Restaurant Features: When you dine at the restaurant, note the decor, atmosphere, wait staff, kitchen staff, parking, cleanliness, other diners, and location.

3. Write Review: Right after dining, find a place to write a review.

4. Describe your Impression of the Style and Decor of the Restaurant: This includes color scheme, decorations, themes, and seating arrangement. Describe the arrangement of the table. Also, you should discuss the exterior of the restaurant. Is it in an accessible location? How was the parking? Was the exterior attractive?

5. Dicuss the Patrons and Staff. What types of people were dining at the restaurant? (Professionals, families, informal diners) Was the staff helpful and nice? Did you have to wait long to receive your food? Did you have to wait long for a server?

6. Discuss the Food: What type of food does the restaurant serve? (Italian, Mexican, Fast Food… etc.) Provide a few of the different foods they offer as well as the cost. Was your food the right temperature? How did the food taste? Was it fully cooked? Was the plate of food appealing to look at? What did you like? Was there anything you did not like? Was the food mushy or have a nice texture? How fresh was the food? Did the food have a nice aroma? Was the review worth the price you paid? The food must have the most words in the review.

7. Organization of the Review: Structure the review chronologically. Write about the moment you entered the restaurant until you paid and left. Write with clear and concise words. Keep topic discussions together and not scattered throughout the review. Use vivid words like amazing, breath taking. Discuss the ingredients. Write using your own personality to make it unique. Don’t make your review a story about your visit to the restaurant. What makes the restaurant so unique? Make sure you provide a recommendation.

8. Writing Mechanics: Describe the restaurant in the present tense. Write in the second person or using a passive tense. Do not make the sentences too short. The review should flow when one is reading it. Avoid pronouns as much as possible.

Easily Get Restaurant Reviews

These days, people don’t buy anything without reading reviews first. Amazon.com is the world’s favorite shopping mall. Visitors look for an item that is both heavily reviewed and has a mostly positive rating. There is suspicion of items that have no reviews, as that means to most folks that the business is probably new and the item they’re looking at is of questionable quality. Positive customer reviews weigh in big time within the consumer psyche and the convenience at which reviews can be posted means that every interaction with a customer is a potential opportunity to make or break many future sales. These ideas began with the retail industry, and they’ve spread like wildfire to restaurants.

So, should you ask for reviews or not? Let’s review the pros and cons:

PROS

Incentivizing is a great motivator for everything in the world. If you want reviews from your customers, offer them something of value. Asking for reviews isn’t bad as long as you’re not flat-out paying for them. Put something fun together: drop review submitters’ names into a monthly raffle for a free lunch, pick a top reviewer and send them to an exotic themed vacation (think Olive Garden sending families to Italy), have your top chef prepare dinner for a certain special patron. There are tons of ideas that involve a thematic approach to incentivized rewards versus just handing out cash. Get your patrons involved and excited and reap the benefits of a truly passionate reviewer!

If you choose to nudge patrons in the right direction, make it easy for them. Offering them a comment card is one way to go, and you can put that review up on your website, but how can you get the word out on UrbanSpoon or Yelp, two of the most popular restaurant review sites? You’ve got to tell customers where to submit their feedback. “Search for us on UrbanSpoon!” is a quick, easy and non-pushy way to let people know you’re active on that site. Make sure to develop a way to track your review-submitting patrons so that you can reward them. You’ll generally receive an email notification when a review is submitted to either one of those sites.

Posting restaurant reviews can be fun! Think about the power of mobile Smartphone applications: a patron can take a picture of your menu (or their meal plate) on their phone and post it online instantly, even while they’re still eating their Southwest Quesadilla Special. They can then immediately “thumbs up” or “thumbs down” your business based on their experience. This is incredibly helpful to other customers. PRO TIP: Consider taking clear pictures of your menu and your location and uploading them to review sites before someone else does. Doing so helps potential new customers decide if they want to eat at your establishment by taking the guesswork out of what you’ve got to offer. The more information that’s readily available about your business, the better.

CONS

The first question you need to ask yourself honestly is this: “Is my restaurant ready to be reviewed?” Many restaurant owners get antsy and jump the gun, so to speak, in taking steps to force reviews. They may have had a slow grand opening and think that getting “good press” on sites like UrbanSpoon and Yelp is the only way to stay operative. These sites are dynamite for influencing potential customers, but hard selling reviews is not the way to go. If your restaurant isn’t 100% where you want it to be at, incentivizing reviews could also mean reminding people that they can post negative reviews, too. As many small business owners have learned, one negative review that’s boosted to the front page of Google can spell doom for their business. Just like a positive review can encourage new folks to try an unfamiliar restaurant, a negative review can drive just as many away. Lesson: don’t force reviews if you’re not ready for them.

Positive reviews from non-incentivized customers will almost always feel more “real.” So although it may take longer to get a review, it may be worth your wait.

Have you ever read a restaurant review and just known that it was the owner writing it, or one of the company’s employees? How did that make you feel? Most consumers who feel like they’ve experienced a fake review will immediately go elsewhere, with a permanent sense of distrust in that business.

Some review databases (like Yelp) frown on incentivized/paid reviews. They’ll go as far to delete over-zealous, fake sounding reviews in order to keep their site “honest.” In this case, it may not be worth the investment to reward a reviewer.

If your restaurant is outstanding on both service and menu fronts, you may not have to encourage review submittal at all. A new patron should be so floored after having left your establishment that they want to share their experience with the world. Have you ever been to a restaurant where the server was “on it,” the food was excellent, the wait was nonexistent, and the atmosphere was just fun? I bet you wanted to tell people about it. This same theory applies to restaurant reviews: provide an entirely excellent experience at every point of contact and expect to be rewarded for your hard work.

The answer is up to you. If you can solicit reviews in a fun, creative way, that plan might work out well for your business. Beware of over-incentivizing; remember you want honest reviews, not a bunch of fluff. No doubt, reviews are a superb way to generate new business. You might even say they’ve become essential in today’s world of infinite information. Keep in mind that consistently great service will be rewarded with words of praise, so keep your bar set high, your plates clean, drinks full, food hot, and staff friendly. You’ll eventually get to the point where you don’t need to solicit reviews anymore, they’ll just come naturally.

Share Your Restaurant Experiences

Nowadays people do not buy anything online without reading reviews of that particular item like food, cloths, electronics gazettes and many more other. It has been noticed that people go for an item that is highly reviewed and has large positive comments or ratings. Let us take an example of restaurants, if you would like to know about a particular restaurant, online reviews websites can help you to provide an idea about the restaurant which you are looking for. So, restaurant reviews website are provide you a great help to choose good restaurant in the city which offer good food and excellent services to their clients.

Providing restaurant ratings is a great way or medium to share your thoughts, views and ideas about your experience with the restaurant. You can share your restaurant experiences on various restaurant reviews websites. When you write reviews on a particular restaurant you should have proper knowledge about the restaurant and you should also know, what are the main key points of the restaurant which you included in your review? Before write a review it is important that you know how to frame the review structure, so that you can include all the important things in it and provide enough idea about the restaurant. These reviews also help to increase the business of the restaurants. Writing reviews is personal views so always stress your own writing style. Make sure that you always write on present tense and use your own personality so that your review will look original and unique.

You can include various things in your review like always provide details about the interior decoration or appearance, what color combination are used, lighting and cleanliness of the restaurant. Also explain about the services they provided and write little bit about the staff. Another important thing is that always include about the food served by them, whether it is good or not. Last but not least make a note on the atmosphere of the restaurant. Is it friendly, extremely busy and loud, or relaxing? There are endless restaurant review websites are exists which are dedicated exclusively to helping consumers to discover the best eateries near them. If your restaurant experience was riddled with both pros and cons, then make sure you list both to provide readers with an accurate, well-rounded review. When you provide your reviews about a particular restaurant also write about the menu card of that restaurant. Explain a little bit about the variety of meals choices, any unique dishes, and food are cooked properly or not and taste of the food also. Write about the meal’s presentation, taste and smell.